Orientation for National Outings at Clair Tappaan Lodge

Prior to Arrival
_ Read the literature we send to guests
_ Know what to bring
_ Know how to get there

Upon Arrival
Find your room assignment and settle in
Meet with manager
_ Introduction to staff on duty
_ Become familiar with the building
	Fire exits
	Fire alarm system
	Extinguishers
_ Guest room assignments
_ Restrooms
_ Equipment storage spaces, lockers and the Clifford Locker
_ Common rooms and the etiquette for their use
_ First aid supplies
_ Cleaning supplies
_ Phones
_ Message Board
_ The back yard and surroundings
_ Local shops
_ Emergency facilities
Learn the regular schedule of the Lodge
_ Office hours
_ Meal times
_ Quiet hours
_ Hot tub schedule
_ Chore times
Learn regular procedures
_ Chores
_ Meals
_ Bed charts
_ Messages
Learn emergency procedures
_ Reaching staff during “off duty” times
_ Contacting emergency help
_ Evacuating the building
_ Disabling the fire alarm
Reiterate special needs
_ Exceptions to meal schedule
_ Arranging special use of common rooms
_ Equipment