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See Also: Where to Buy at photo.net.
Copy of rec.photo.misc posting in 2000 listed at Leslie O'Shaughnessy Studios at compsolv.com. I couldn't find a more recent survey a/o Dec. 2002. See Mail Order Survey for original format with phone numbers and dates. | |||||
Company | No Prob. | Minor Prob. | Major Prob. | Avoid | % Favorable |
---|---|---|---|---|---|
7 or more responses | |||||
AAA | 1 | 1 | 0 | 10 | 17% |
Adorama (NY) | 23 | 4 | 0 | 2 | 93% |
Abe's Camera & Electronics of Maine | 1 | 0 | 2 | 9 | 8% |
B&H (NY) | 86 | 9 | 8 | 3 | 90% |
Beach Camera of Maine | 4 | 2 | 0 | 1 | 86% |
Cambridge | 1 | 0 | 4 | 17 | 5% |
Camera City, Inc (CCI) | 0 | 0 | 0 | 11 | 0% |
Camera World of Oregon | 81 | 4 | 6 | 5 | 89% |
Coast to Coast | 1 | 0 | 1 | 10 | 8% |
Discovery Camera & Electronics | 3 | 0 | 0 | 12 | 20% |
Focus Camera & Video (Honest Abe's) | 4 | 2 | 0 | 2 | 75% |
KEH Camera Brokers | 16 | 4 | 3 | 0 | 87% |
One Call West | 14 | 0 | 0 | 0 | 100% |
Profeel | 5 | 0 | 0 | 2 | 71% |
Samy's Camera (LA) | 14 | 2 | 1 | 1 | 89% |
Smile Photo | 0 | 0 | 0 | 8 | 0% |
See Also: Epinions.com
The survey was maintained by Douglas Blondin; KEEPER of the SURVEY: Douglas Blondin 11900 N. Pecos St. Rm. 30H16 Denver, Colorado 80234 blondin@lucent.com (303) 538-4874 Explanation of the Chart No problems: Got what you ordered, in reasonable time, at expected price, no unpleasant surprises. Minor hassles: Minor delays, unpleasant saleperson, hard to get through to toll free line; probably not enough to keep you from ordering from them again. Major hassles: Major problems occurred, but you were satisfied enough with with the way they were resolved that you might consider ordering from them again when you cool off. Avoid: Major problems occurred that either were not satisfactorily corrected or that you feel were significant enough to begin with that you wouldn't consider ordering from them again under any circumstances.See: hardwarecentral.dealtime.com/ Mail Order Tips |